Scarlets Hotel Privacy Policy.

This privacy policy is aimed to inform you of how we obtain, store and use your data and to show compliance with:

General Data Protection Regulation (GDPR) 25/5/2018 and Data Protection Act 1998.

Scarlets Hotel is a small business, we have written this privacy policy to reflect a normal persons view of the GDPR implementation and is meant to be as simple as possible, if any errors or omissions have be made then please do contact us so that we may correct any such error, any such error/omission is not deliberate and in no way meant to mislead.  We will also explain how to withdraw your consent for any personal data to be stored or retained.

 

How we obtain data.  Your data is obtained via telephone or email contact and is stored on paperwork pertaining to your bookings for Scarlets Hotel and any other services we may organise on your behalf (theatre tickets/makeover bookings etc).

 

How we use your data. Your data is used to book Scarlets Hotel rooms and any services arranged for you.  For personal data such as card payment information, we share your address and card details with our card payment processor, which is transmitted using industry standard encryption.

Scarlets Hotel will never use your email address/telephone numbers for marketing or any other promotions (events and such like). 

 

Data storage.   Data storage is on our paper system pertaining to your booking.  It may also be on our email system if the booking is made by email.

 

Third parties.  We never sell or share your details and personal information with any third party. 

 

Data retention.  The data provided will be retained for only the period necessary to satisfactorily complete your stay with Scarlets Hotel, it will then be disposed of via paper shredding. 

An email contacts list is not collected.  Email data will initially be transferred to our paper system and then archived from your booking date, archives are deleted on a time routine basis.

 

How to make privacy related complaint.

Please contact Scarlets Hotel direct via telephone or email providing full details of your complaint, we will take whatever actions are needed to rectify your concerns.

 

Rejection of privacy policy.

Should you wish to reject this privacy policy then simply do not make any enquiries or bookings with Scarlets Hotel.

 

Contact details:

Scarlets Hotel

87 Lord Street Blackpool FY1 DG

01253 317640

info@scarletshotel.co.uk